The Ghibli Museum is the animation and art museum of Miyazaki Hayao’s Studio Ghibli, one of Japan’s most famous animation studios. They have produced worldwide known films such as My Neighbor Totoro, Princess Mononoke, Spirited Away and Ponyo on the Cliff by the Sea. The Ghibli Museum is a great experience for young and old alike and is a popular attraction in Tokyo. Tickets however can be difficult to get as you need to reserve well in advance or know your way around the system.
Let us share some tips and tricks for obtaining your entry tickets to this famous museum!
*Please note that the name of the person who purchases the tickets is on tickets and will need to actually be there on the day itself. Museum staff will confirm the identity when entering the Ghibli Museum, so please bring some identification. If the name is not same as the name on tickets, you cannot enter.
- How to get tickets in 2021
- How to buy the tickets (until 2020)
- When to buy the tickets
- How to get Ghibli Museum tickets
- How to check availability by yourself
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How to get tickets in 2021
Ghibli Museum made a change on the tickets availability and opening hours as follows;
Opening hours: 10am – 5:30pm
Close on Tuesdays
Entrance Time: (1) 10am (2) 11am (3) 12pm (4) 1pm (5) 2pm (6) 3pm
They operate at 50% capacity, and specify the entrance date and time, so select your preferable entrance time when you book your ticket. Tickets will be available at 10am one week prior to your visit. For example, if you want to book tickets on January 31st, tickets will be available at 10am on January 24th. Every ticket will be only available on e-ticket (maximum 6 tickets per person) and you can only book through your smartphone (Book tickets from here). You will also need to sign up and download app ローチケ to get your tickets beforehand.
The price of the ticket is 1,000 yen (adult), 700 yen (high school and junior high school students), 400 yen (elementary school students) and100 yen (4 years old and above)
Since July of 2020, the tickets are not available from overseas. And you will have to book a ticket with a Japanese phone number starting with 090, 080 or 070. When you download the app, you’ll have to identify your phone number with a short message.
Below we explain how to get a ticket before the pandemic. You can only get a ticket in the way we mentioned above at the moment. We will update the information accordingly.
How to buy the tickets (until 2020)
Depending on where you live and the way of purchasing the tickets, the entry tickets are sold 1～3 months beforehand. There are several ways of obtaining your ticket and we have listed them all below.
|1||Official online ticket store in English||Online ticket selling service.||Straightforward reservation system in English|
You can buy at list price
(Official online ticket site in Japanese)
|Online ticket selling service provided by LAWSON.||You can secure your ticket before you go to LAWSON.|
You can buy at list price.
|Japanese language skill is needed.|
You need address and phone number in Japan.
Sometimes credit cards issued overseas are NOT accepted.
|Designated local travel agency counters in certain countries.||Straightforward reservation system.|
You can buy at list price.
|Only for residents of Hong Kong, Taiwan, Korea, U.S.A, Canada, Europe, Australia.|
|4||Loppi||Japanese most popular self-service electronic ticket dispensing system located in LAWSON in Japan.||English guidance will be provide.|
You can buy at list price.
|You need to go LAWSON in Japan to buy tickets.|
Tickets are usually sold out well ahead.
|Tickets different from ordinary ones. Mostly for neighbours||High possibility of ticket getting though last minutes.|
You can buy at list price.
|If you are NOT resident registration in neighbourhood of Ghibli Museum, you can NOT access.|
|6||Ticket getting service|
|Provided by travel agencies or other services such as the concierge service from your hotel.||Higher possibility of getting entry tickets.||You need to pay the additional service charge.|
(usually ¥4,000 ～ ¥15,000)
When to buy the tickets
As mentioned before entry tickets go on sale well in advance. Depending on where you live and the way of purchasing the tickets are sold 1～3 months beforehand. We can distinguish three different tickets:
The ‘normal tickets’ are sold by official online ticket store and Loppi and become available on the 10th of each month at 10am (Japanese Local Time) for the following month. For example:
Overseas travel agency tickets
When you live in Hong Kong, Taiwan, Korea, U.S.A, Canada, Europe or Australia, you can also purchase entry tickets from your designated local travel agency. Tickets for each month up to three months ahead will be sold from the 1st of every month. For example:
Neighbour tickets (Special ticket only for neighbours)
If you are lucky and have a friend living close to Ghibli Museum, you should ask them to purchase entry tickets. Ghibli Museum has special tickets available for their neighbours. Every 3 months, the tickets till next 4 months are released.
For example :
3/1～ Apr./May/June tickets;
9/1～ Oct./Nov./Dec. tickets;
How to get Ghibli Museum tickets
For people living outside of Japan, the easiest and cheapest way is using the official online ticket store. You can check the availability yourself online and the site is available in English. However, these tickets sell out soon, so you have to be fast.
Another option if you live in Hong Kong, Taiwan, Korea, U.S.A, Canada, Europe or Australia, you can contact the official agent in your country and check the availability.
When you are (living) in Japan
Next to checking the official online ticket store, you can go to the convenience store LAWSON and use Loppi. The system has guidance in English, however the actual purchase page is only available in Japanese. How to use Loppi
Another option is the LAWSON online ticket store, but this system is also only available in Japanese and therefore not the most convenient way for the international visitors.
Besides these options there are always local travel agencies that offer Ghibli Museum tickets. There is a stock difference between English official tickets store and Japanese one. The price however can differ, as many charge a large service fee.
At Japan Wonder Travel we would be very happy to help you securing your Ghibli Museum entry tickets! For a small fee we will get the tickets for you, using the several methods that are easier to access when in Japan and speaking Japanese.
Here are some reviews from happy guest we helped out in the past. Don’t give up until the end!
THANK YOU SOOOOOOOO MUCH! I don’t know how they were able to do it but they were able to get tickets well after they had sold out. If you want Ghibli tickets please do not hesitate to order them in advance! I tried to buy them online through the Studio Ghibli website source but the site crashed as soon as the tickets went on sale and sold out within the first half-hour. Japan Wonder Travel was able to get them even after the hurricane hit! I have no idea how they were able to do it but I am so very grateful and would highly recommend using their services. They were so kind and helpful when we went to pick up the tickets from their office. I can’t wait to go back to Japan!by Millie (11/14/19)
Japan Wonder Travel came through when I missed the last window to directly buy tickets for the Ghibli Museum online. They were incredibly responsive and helpful with obtaining the tickets and delivering them to our hotel. The entire process was seamless and it was great to find a service offering just the tickets (most packages I saw when we booked included other items and cost $125+; the option through JWT was much more affordable and exactly what I was looking for). Would highly recommend!by Jane (10/08/19)
How to check availability by yourself
Normal tickets (1. Official ticket site in English)
Go to the official online ticket store and follow the steps in English.
Normal tickets (2. LAWSON tickets and 4. Loppi)
For the tickets from LAWSON and Loppi it is slightly more difficult because some knowledge of Japanese is required, even to check out whether there are any tickets left or not. But we offer you the the solution: If you follow the steps below, you can easily check the availability yourself, even if know zero Japanese!
Firstly, visit the LAWSON official ticket purchase page. And click the banner which is indicated by the arrow.
2. On the next page, click the yellow button.
3. Then, click your preferred month. (We use the number and “月”means “month” in Japanese.)
4. Here you can check the ticket availability.
Neighbour tickets (5. Special ticket only for neighbours)
People live or work or study in the neighbourhood of Ghibli Museum (Mitaka city, Musashino city, Koganei city, Nishi-Tokyo city) have a privilege to buy a special ticket. This entry ticket is totally different from the others, so even when normal tickets are sold out, this ticket is usually still available. If you have a friend who lives in the neighbourhood, it’s worth asking them to get it.
You can check out if the ticket is available or not in this way below.
1. Visit the website of Mitaka-city tourism association.
2. You will see this screen. Please check the picture below for the details.
If for some reason you were not able to buy entry tickets to the Ghibli Museum, your last option would be contacting a local agent below.
Or, if you are fluent in Japanese, you can use an auction service such as Yahoo auction
Can’t get the museum ticket? No worries. The real locations of Ghibli Museum are all over Japan. See this our blog The real 10 locations of Ghibli movies in Japan Alternatively, have a look on the official Ghibli Museum’s YouTube channel or join our Online Ghibli Tour where our Ghibli-loving colleague will show you some real life Ghibli spots throughout Japan!
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