Getting your Tickets for the GHIBLI MUSEUM – 6 ways explained

Ghibli Museum header Travel tips

6 ways to get Ghibli Museum tickets

The Ghibli Museum is the animation and art museum of Miyazaki Hayao’s Studio Ghibli, one of Japan’s most famous animation studios. They have produced worldwide known films such as My Neighbor Totoro, Princess Mononoke, Spirited Away and Ponyo on the Cliff by the Sea. The Ghibli Museum is a great experience for young and old alike and is a popular attraction in Tokyo. Tickets however can be difficult to get as you need to reserve well in advance or know your way around the system. Let us share some tips and tricks for obtaining your entry tickets to this famous museum!

*Please note that the name of the person who purchases the tickets is on tickets and will need to actually be there on the day itself. Museum staff will confirm the identity when entering the Ghibli Museum, so please bring some identification. If the name is not same as the name on tickets, you cannot enter.

How to buy the tickets

Depending on where you live and the way of purchasing the tickets, the entry tickets are sold 1~3 months beforehand. There are several ways of obtaining your ticket and we have listed them all below.

Description Pros Cons
1 Official online ticket store in English Online ticket selling service. Straightforward reservation system in English
You can buy at list price
Limited stock.
2 LAWSON ticket
(Official online ticket site in Japanese)
Online ticket selling service provided by LAWSON. You can secure your ticket before you go to LAWSON.
You can buy at list price.
Japanese language skill is needed.
You need address and phone number in Japan.
Sometimes credit cards issued overseas are NOT accepted.
3 Travel agency
outside Japan
Designated local travel agency counters in certain countries. Straightforward reservation system.
You can buy at list price.
Only for residents of Hong Kong, Taiwan, Korea, U.S.A, Canada, Europe, Australia.
4 Loppi Japanese most popular self-service electronic ticket dispensing system located in LAWSON in Japan. English guidance will be provide.
You can buy at list price.
You need to go LAWSON in Japan to buy tickets.
Tickets are usually sold out well ahead.
5 Special tickets
only for
neighbours
Tickets different from ordinary ones. Mostly for neighbours High possibility of ticket getting though last minutes.
You can buy at list price.
If you are NOT resident registration in neighbourhood of Ghibli Museum, you can NOT access.
6 Ticket getting service
in Japan
Provided by travel agencies or other services such as the concierge service from your hotel. Higher possibility of getting entry tickets. You need to pay the additional service charge.
(usually ¥4,000 ~ ¥15,000 JPY)

When to buy the tickets

As mentioned before entry tickets go on sale well in advance. Depending on where you live and the way of purchasing the tickets are sold 1~3 months beforehand. We can distinguish three different tickets:

Normal tickets

The ‘normal tickets’ are sold by official online ticket store and Loppi and become available on the 10th of each month at 10am (local time) for the following month. For example:
7/10~ Aug.tickets;
8/10~ Sept.tickets;
9/10~ Oct.tickets;

Overseas travel agency tickets 

When you live in Hong Kong, Taiwan, Korea, U.S.A, Canada, Europe or Australia, you can also purchase entry tickets from your designated local travel agency. Tickets for each month up to three months ahead will be sold from the 1st of every month. For example:
7/1~ July/Aug./Sept./Oct.tickets;
8/1~ Aug./Sept./Oct./Nov.tickets;
9/1~ Sept./Oct./Nov./Dec.tickets;

Neighbour tickets (Special ticket only for neighbours)

If you are lucky and have a friend living close to Ghibli Museum, you should ask them to purchase entry tickets. Ghibli Museum has special tickets available for their neighbours. Every 3 months, the tickets till next 4 months are released.
For example :
12/1~ Jan./Feb./Mar.tickets;
3/1~ Apr./May/June tickets;
6/1~ July/Aug./Sep.tickets;
9/1~ Oct./Nov./Dec. tickets;

How to GET tickets

For people living outside of Japan, the easiest and cheapest way is using the official online ticket store. You can check the availability yourself online and the site is available in English. However, these tickets sell out soon, so you have to be fast.

Another option if you live in Hong Kong, Taiwan, Korea, U.S.A, Canada, Europe or Australia, you can contact the official agent in your country and check the availability.

When you are (living) in Japan

Next to checking the official online ticket store, you can go to the convenience store LAWSON and use Loppi. The system has guidance in English, however the actual purchase page is only available in Japanese. How to use Loppi

Another option is the LAWSON online ticket store, but this system is also only available in Japanese and therefore not the most convenient way for the international visitors.

Besides these options there are always local travel agencies that offer Ghibli Museum tickets. There is a stock difference between English official tickets store and Japanese one. The price however can differ, as many charge a large service fee.

At Japan Wonder Travel we would be very happy to help you securing your Ghibli Museum entry tickets! For more information and the price have a look at our website > Get entry tickets for the Ghibli Museum

Here are some reviews from happy guest we helped out in the past. Don’t give up until the end!

THANK YOU SOOOOOOOO MUCH! I don’t know how they were able to do it but they were able to get tickets well after they had sold out. If you want Ghibli tickets please do not hesitate to order them in advance! I tried to buy them online through the Studio Ghilbi website source but the site crashed as soon as the tickets went on sale and sold out within the first half-hour. Japan Wonder Travel was able to get them even after the hurricane hit! I have no idea how they were able to do it but I am so very grateful and would highly recommend using their services. They were so kind and helpful when we went to pick up the tickets from their office. I can’t wait to go back to Japan!

by Millie (11/14/19)

Japan Wonder Travel came through when I missed the last window to directly buy tickets for the Ghibli Museum online. They were incredibly responsive and helpful with obtaining the tickets and delivering them to our hotel. The entire process was seamless and it was great to find a service offering just the tickets (most packages I saw when we booked included other items and cost $125+; the option through JWT was much more affordable and exactly what I was looking for). Would highly recommend!

by Jane (10/08/19)

How to check availability by yourself

Normal tickets (1.Official ticket site in English)

Go to the official online ticket store  and follow the steps in English.

Normal tickets (2. LAWSON tickets and 4. Loppi)

For the tickets from LAWSON and Loppi it is slightly more difficult because some knowledge of Japanese is required, even to check out whether there are any tickets left or not. But we offer you the the solution: If you follow the steps below, you can easily check the availability yourself, even if know zero Japanese!

Firstly, visit the LAWSON official ticket purchase page. And click the banner which is indicated by the arrow.

0001

2. On the next page, click the yellow button.

2maime

3. Then, click your preferred month. (We use the number and “月”means “month” in Japanese.)

3maime

4. Here you can check the ticket availability.

4maime

Neighbour tickets (5. Special ticket only for neighbours)

People live or work or study in the neighbourhood of Ghibli Museum (Mitaka city, Musashino city, Koganei city, Nishi-Tokyo city) have a privilege to buy a special ticket. This entry ticket is totally different from the others, so even when normal tickets are sold out, this ticket is usually still available. If you have a friend who lives in the neighbourhood, it’s worth asking them to get it.

You can check out if the ticket is available or not in this way below.

1. Visit the website of Mitaka-city tourism association.

0001

2. You will see this screen. Please check the picture below for the details.

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Other options

If for some reason you were not able to buy entry tickets to the Ghibli Museum, your last option would be contacting a local agent below.

Or, if you are fluent in Japanese, you can use an auction service such as Yahoo auction

Can’t get the museum ticket? No worries. The real locations of Ghibli Museum are all over Japan. See this our blog “ The real 10 locations of Ghibli movies in Japan

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Comments

  1. e* says:

    One more suggestion – contact your hotel concierge! They usually only charge 5-10% extra, which is still very cheap!

  2. […] Here are instructions on how to navigate the LAWSON website and check availability. […]

  3. Marie says:

    Hi, When I purchased my ticket online I didn’t print the details on “mypage” now when I try to login. I forgot my password. Do you have any idea if I can reset the password or is it fine just to print the email and show it at the museum entrance? Thanks :)

    • Japan Wonder Travel says:

      You purchased at official online ticket store in English?
      We are sorry but we have no idea.
      Here is email address of customer center in Japanese. Though we don’t know they could reply inquiry in English, please try to send email.
      yoyaku-no-info@lhe.lawson.co.jp

    • Becky says:

      Did you figure out how to reset your password? I too have forgotten my password and I don’t see a way to reset it. Any luck with that email? Thanks

      • Kuro says:

        Hi,
        Unfortunately I am also in the same boat. I couldn’t find any options for “forgot password” to reset it. I had sent an inquiry directly to the email they provided during the confirmation: ghibli@lhe.lawson.co.jp. But still haven’t heard back from them either and its been two days. Any ideas?

  4. Kuro says:

    Hi,
    Thank you so much for the help Admin, but I managed to get a reply just then! For others that are still needing help, please email ghibli@lhe.lawson.co.jp, they take about 2 days or so to reply.

    • Becky says:

      Hi, I was just coming to post that I too had success emailing Ghibli. I received a response with my password today, and it also took about two days. Cheers!

  5. Japan Wonder Travel Japan Wonder Travel says:

    Thank you for Kuro-san and Becky-san!

    Thay said please send email to below when you forget your password.
    yoyaku-no-info@lhe.lawson.co.jp
    ghibli@lhe.lawson.co.jp

  6. Wendy soeweno says:

    Hi
    In desperate need to get 6 tickets for ghibli (3 adults and 3 children). If you have any available tickets for December 2016 (any date and time from 27-31) from auction. Pls let me know. Thank youuu!!!

    • Japan Wonder Travel Japan Wonder Travel says:

      Hi Wendy soeweno-san,
      We are sorry but we couldn’t get tickets because Ghibli museum is closed after 27th Dec. 2016 to 2nd Jan. 2017.

  7. Becca says:

    Hello, thank you for your incredibly informative website!!! I would love to get 2x adult tickets for May 27th this year. I’m happy to buy through your website, too. But!! I can’t tell if Ghibli Museum is open on this date. The Ghibli website says two different things:
    http://www.ghibli-museum.jp/en/007569.html – Says only closed May 15, 2017 through May 26, 2017
    http://www.ghibli-museum.jp/en/ – Says Monday, May 9 through Friday, July 15, 2016.

    Can you help me??

    • Japan Wonder Travel Japan Wonder Travel says:

      Hello Becca-san,
      Thank you for visiting our web site.

      The year is different.
      -Says only closed May 15, “2017” through May 26, “2017”
      –Says Monday, May 9 through Friday, July 15, “2016”.

      So this year (2017), Ghibli museum will be closed from May 15th till May 26th.
      I hope this answers your question.

      Thanks,
      Fumito

      • Becca says:

        Oh my gosh, I can’t believe I didn’t read the date properly! Thank you SO MUCH! This has made my day!!!!
        We would like to buy 2 tickets for May 27th, any time, through you. We are from New Zealand. Is this okay? We could have tickets sent to Air BNB or a friend if we need to. Also, I see there are dates available for April but not for May… is this because May tickets are not for sale yet?

        • Japan Wonder Travel Japan Wonder Travel says:

          Now we changed stocks.
          We could get tickets from 10th April but accept booking request from now.
          As for delivery, if owner of airbnb allow to receive tickets, we could send airbnb house.

  8. Teresa says:

    Good Morning,
    I have a big problem, and you are the only one on the website who seem to know something about it. I already bought my ghibli ticket and lost my 4 digit password, I’ ve read here on some answers that someone was able to get it back, so that’s why I’m writing here. I’ve written them many mail to the emails I found here and on the mail they first sent to confirm tickets, but I just get automatic reply and also very slowly. I’m leaving in few days and I’m afraid I won’t be able to enter if it goes on like this. Do you know if there’s a number I can call?
    Thanks in advance,
    teresa

    • Japan Wonder Travel Japan Wonder Travel says:

      Hi,
      We are sorry but they also don’t have phone number for Japanese.
      Sometimes the mail go to junk mail box so we recommend please try sending email again with another email address.

      >Please e-mail to the address below to ask about Museum Tickets.
      >ghibli@lhe.lawson.co.jp

      We hope you enjoy Ghibli museum and Japan!

  9. Lucy says:

    Hello! Not sure if this can be helped, but my family will be in Tokyo from 4/13-4/17 and on the Japanese page of the Lawson site, it is showing tickets available for the evening on 4/13 but showing sold out for the month of April on the English site. Is there any way around this?

  10. Jonathan says:

    I noticed you said you changed stocks, and this is extremely last minute. I’ve been trying to get a single ticket for either April 9th or April 10th. I honestly would pay whatever price to get a ticket at this point, if there’s any hope please let me know, I’ve exhausted most websites checklist trying already for the last three weeks.

    • Japan Wonder Travel Japan Wonder Travel says:

      Hello Jonathan-san,
      Thanks for your comment.
      It looks tickets for neighborhood are still available on 10th April.
      We couldn’t find a neighborhood, but we have an idea.
      -Search a room in Mitaka city, Musashino city, Koganei city, Nishi-tokyo city in airbnb
      -Ask a host to get a tickets and be able to go with you

      We hope you could get tickets.

  11. Jonathan says:

    Thank you a million times! I haven’t secured tickets yet, but I’ve officially been banned from sending airBNB messages for the time being. Now its just a matter of waiting until the 25+ people I sent messages to respond. Thank you for a shimmer of hope one week before I leave for Tokyo!

  12. Jonathan says:

    Alright, so with your blog post and your useful advice, I might have found someone through AirBNB who has the ability to get “neighborhood” tickets for me (only 10 days prior to intended visit date). Of course, I am going to also purchase additional tickets for that person to go with any guests as a thank you for helping me, which by the way, will still probably be less than what would be expected from some of the ‘late-ticket’ provider fees which at this point are all sold out.
    With that being said, I have learned a lot about the process of getting Miyazaki tickets through this ordeal, especially the difficulty of getting these tickets unless being well prepared far in advance, which puts a lot of travelers at a disadvantage because honestly by the time I decided to book my trip about a month ago it was already too late. It seems that even residents in Tokyo have difficulty getting admission because I’ve heard that even locals request tickets on Tokyo’s most famous p2p mall.

    There are a couple of questions I wanted to ask though:
    1. What are some popular auction sites or ticket exchange sites where someone might find Ghibli Museum tickets for an inflated price?

    2. The museum website states that the name must match on ticket, but primarily in reference to a tour guide. How strict is this enforcement? Can someone resell their ticket for people like me to buy or will I be turned away at the museum? Do they actually check every person’s ID with a name on the ticket?

    3. You mentioned looking for neighborhood tickets in Mitaka, Musashino and Koganei. How is the neighborhood purchase verified for people living in those areas?

    4. Are there ticket scalpers around the museum that will sell last-minute tickets outside or around the museum?

    5. Are there any other resources available for people that are willing to put a little more money and effort into getting last minute tickets?

    After reading through dozens of websites, I found this one most helpful and specific so I thought that your answers would add to the value of this blog article for future readers.

    • Japan Wonder Travel Japan Wonder Travel says:

      From last June, the name must match on ticket. Not all member but only leaders.

      1.N/A
      Many site stopped to trade Ghibli museum tickets.

      2.Everybody show their ID. Basically if you get tickets from your friend, you need to hold him/her ID at entrance.

      3.At the tickets shop, they need to show ID two verify for people living in those areas.

      4.No, you couldn’t get tickets around museum.

      5.We don’t know. Neighbourhood tickets is best way to get last minute tickets we think.

  13. AVQ says:

    hi, i also forgot my password, do you know if the mail ghibli@lhe.lawson.co.jp works on weekend?

  14. Nina says:

    hi, i need to purchase 2 tickets (adults) of ghibli museum at the last minute for May 27 or 28 this year (2017)!! i tried to buy them online, but it says “sold out”……. any advice would be appreciated! thank youuuuu

    • Japan Wonder Travel Japan Wonder Travel says:

      Normal tickets are already sold out and special tickets for neighbourhood (No.5) are also sold out for May 27th and 28th. (only 1 ticket left on 27th)
      Last way is to find a person who have tickets and don’t decide member.

      We are sorry but we couldn’t be of any help to you.

  15. Selma says:

    Hi, I am looking for any tickets for 7/30-8/2. I have tried multiple sources but everyone says it is sold out. I just wanted to try here as well.

    Thanks!

    • Japan Wonder Travel Japan Wonder Travel says:

      Hello Selma-san,
      Thank you for your inquiry.
      Unfortunately all tickets(including special neighbor ticket) are sold out.
      But we will try our best. We will text you directly.

      If you have any question, please let us know.

      Japan Wonder Travel staff

  16. […] So many people would love to visit Ghibli Museum in Tokyo but it’s difficult to get the museum tickets. […]

  17. Vickie M. says:

    HI, I know this might be a bit last minute, but I am trying to get tickets to the Ghibli museum for any days between Aug 18-20 or Aug 28-31. Of course every website said is sold out. Just want to see if you can help. Thank you!

  18. Ale says:

    hi, i read that ‘If you couldn’t get tickets at [1. Official online tickets store], don’t give up. The stocks is different between English official tickets store and Japanese one.’ above. How can I change it to the Japanese version?

    • Japan Wonder Travel Japan Wonder Travel says:

      @Ale-san,
      Thank you for your comment.
      Please click here but it’s in Japanese and sometimes they don’t accept credit card issued in abroad.

  19. Helen Lenga says:

    Hi I was wondering if it is possible to book 2 adult and 2 teenage tickets for the Ghibli Museum on either 14,15 or 16th September 2017 and if so what are the price of tickets
    Thank you
    Helen Lenga
    (Australia)

    • Japan Wonder Travel Japan Wonder Travel says:

      @Helen Lenga-san,
      Please click here.
      From 10th Oct. 10am JST, you and we can buy tickets and they are sold out soon.
      If you need any help, please feel free to contact us via contact form.

  20. Ricky Sutjipto says:

    Hai, i need ticket to ghibli museum for 3 person at 22 November 2017.
    Is there any ticket at that day?

  21. James Brown says:

    Hi there!

    We are going to Tokyo between 2st April 2018 – 6th April 2018. We can go any of those days anytime of day. Is there anyway to get tickets now, I did not realise we would need to book in advance and it seems like everywhere is sold out. Is there anything you can do at all?

    Thanks,
    James.

  22. George says:

    It seems Voyagin increased their price to 70USD… it’s very expensive.

    • Japan Wonder Travel Japan Wonder Travel says:

      @George-san,

      Thank you for your information.
      Actually it’s 8,500JPY not 6,500JPY. They changed price.

      We revised the post.
      Thanks again!

  23. sam wang says:

    Hi,

    It will be our 1st time to Japan, Tokyo and hope to visit Ghibli Museum, but I did not realise we would need to book in advance and it seems like everywhere is sold out. Is there anything you can do at all?

    Looking at 26/10/18 or 27/10/18.

    Hope you can assist on this matter

  24. Kieu Dung says:

    Hello,

    I would like to visit Ghibli Museum in November 17 or November 18. Could you please kindly help me to find a ticket?

    Many thanks

    • Japan Wonder Travel Japan Wonder Travel says:

      @Kieu Dung-san,
      We are sorry but the tickets are already sold out.
      We checked the tickets for neighbourhood, they are already sold out.

      There is no way to get tickets for 17th and 18th November.

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  26. Abby P says:

    Do you know if the tickets that go on sale through Lawson on the 10th of the previous month start at midnight Tokyo time or on the 10th day of the local timezone (for us in the United States) – or if there are any other timezone tips. Thanks for any insight! Great page.

    • Japan Wonder Travel Japan Wonder Travel says:

      Hello Abby P-san,

      On 10th of the previous month start at 10am JST.
      It’s on internet so it’s not local timezone but Japan Standard Time.
      Be careful about that.

      If you would like to get tickets for peak season, sometimes we need to access within 30 minutes.

  27. Eddie says:

    Thanks for sharing your thoughts about travel tips. Regards

  28. Shirleen says:

    Excellent post. I used to be checking continuously this weblog and I’m inspired!
    Very helpful information specially the last section :) I maintain such information a lot.
    I used to be looking for this particular info for a long time.
    Thank you and good luck.

  29. Julie says:

    Hello
    I was only able to get one place on the i-tike site, can you help me get one for my whole family? One adult, two over 13 and one over 10 years old.
    It’s for the decembre 24. At 10 am or 12 am
    Thank you

  30. […] Another museum that should definitely be mentioned here is the famous Ghibli Museum. Inside the museum you can learn about the animation process as well as enjoy rooms themed after your favourite animations. Even the garden is accessible on a wet day as the museum sets up tents.Read more about this amazing museum and how to get tickets in our blog 6 ways to get Ghibli Museum tickets. […]

  31. Ghibli tickets for the coming next month are generally on sale from the h of each prior month at 10 am (JST). Getting the Ghibli museum tickets is very competitive. If you cannot complete any of our requests in advance, we are not able to apply for the tickets on a launch day. This means you may lose the opportunity to get your tickets. Therefore, please carefully read the following pre-order requirements and agree with our terms of condition.

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