The Ghibli Museum is the animation and art museum of Miyazaki Hayao’s Studio Ghibli, one of Japan’s most famous animation studios. They have produced worldwide known films such as My Neighbor Totoro, Princess Mononoke, Spirited Away and Ponyo on the Cliff by the Sea. The Ghibli Museum is a great experience for young and old alike and is a popular attraction in Tokyo. Tickets however can be difficult to get as you need to reserve well in advance or know your way around the system.
Let us share some tips and tricks for obtaining your entry tickets to this famous museum!
*Please note that the name of the person who purchases the tickets is on tickets and will need to actually be there on the day itself. Museum staff will confirm the identity when entering the Ghibli Museum, so please bring some identification. If the name is not same as the name on tickets, you cannot enter.
How to get Ghibli Museum tickets in 2023
Ghibli Museum made a change to the tickets availability and opening hours as follows;
Opening hours: 10am – 7pm (weekends and holidays), 10am – 5pm (weekdays), 10am – 6pm (summer time)
Close on Tuesdays
Entrance Time: (1) 10am (2) 11am (3) 12pm (4) 1pm (5) 2pm (6) 3pm (7) 4pm*only weekends, holidays, and summer time (8) 5pm*only weekeds and holidays
Option 1: Book tickets online
You need to book a ticket beforehand on the specified date. There’s no ticket available at the entrance. Select your preferable entrance time when you book your ticket. Next month’s tickets will be available on the 10th day of every month at 10am.
For example, if you want to book tickets for January 31st, tickets will be available at 10am on December 10th. Every ticket will be only available on e-ticket (maximum 6 tickets per person) and you can only book through your smartphone (Book tickets from here). You will also need to sign up and download the app ローチケ to get your tickets beforehand.
The price of the ticket is 1,000 yen (adult), 700 yen (high school and junior high school students), 400 yen (elementary school students) and 100 yen (4 years old and above)
Since July of 2020, tickets are not available overseas. And you will have to book a ticket with a Japanese phone number starting with 090, 080 or 070. When you download the app, you’ll have to identify your phone number with a short message.
Option 2: Book tickets through a travel agency
Another option is to book through a travel agent. The optional tour, which lasts 90 minutes, is included in the package. Since most of the exhibition is in Japanese, having a guide to show you around can greatly enhance your experience. Although it may be a bit pricey, this option is worth considering, especially if you don’t have a Japanese phone number and want to ensure that you get a ticket for your trip.
Can’t get a museum ticket? No worries. The real locations of the Ghibli movies are all over Japan. See this in our blog The real 10 locations of Ghibli movies in Japan. Alternatively, have a look at the official Ghibli Museum’s YouTube channel!
How to get Ghibli Park tickets in 2023
On November 1st, 2022, the Ghibli theme park opened in Aichi prefecture! There will be 5 areas featuring popular films, but first, the 3 areas were opened: Ghibli’s Grand Warehouse, Hill of Youth and Dondoko Forest.
Ghibli’s Grand Warehouse features popular Ghibli films and the studio’s secret with some shops, cafes, and exhibitions. Hill of Youth is inspired by Whisper of the Heart, and Dondoko Forest is inspired by My Neighbor Totoro. In 2023, other 2 areas featuring Princess Mononoke, Kiki’s Delivery Service, and Howl’s Moving Castle will open. How exciting Ghibli films finally come to life in Japan!
There are not any rides and attractions at the park like any other theme park, but you can enjoy walking around and immerse yourself in the world of Studio Ghibli films. It’s nestled on the site of Ai-Chikyuhaku-Kinen-Koen, the vast park where the World EXPO 2005 was hosted.
Booking a ticket for the designated date and entrance time beforehand is required. Please note that there’s no ticket available at the entrance.
The tickets are available three months prior to your visit. For example, tickets for January are available in November.
From February 2023 onwards, the tickets will be sold on a first come first served basis starting from the 10th of every month on Boo-Woo Ticket. You’ll need to book a ticket for each area, but tickets to enter Ghibli’s Grand Warehouse and Hill of Youth together are also available.
They launched the page to sell tickets to international tourists but only admission to Ghibli’s Grand Warehouse at certain entry times is available at the moment.
In addition, JTB offers a travel package that includes Ghibli Park tickets, hotel, and transportation (round-trip bullet train tickets).
If you want to book your tickets for Ghibli Park in the easiest way, book the tour package from here.
|Ghibli’s Grand Warehouse & Hill of Youth||9:00* /9:30* / 10:00 / 10:30 / 11:00 / 11:30 / 12:00 / 12:30 / 13:00 / 13:30 / 14:00 / 14:30 / 15:00 / 15:30 / 16:00|
Note: The entrance time above is for Hill of Youth
|Weekdays: 3,000 yen (adult) 1,500 yen (child)|
Weekends and holidays: 3,500 yen (adult)
1,750 yen (child)
|Ghibli’s Grand Warehouse||9:00* / 10:00 / 11:00 / 12:00 / 13:00 / 14:00 / 15:00||Weekdays: 2,000 yen (adult) 1,000 yen (child)|
Weekends and holidays: 2,500 yen (adult) 1,250 yen (child)
|Dondoko Forest||9:00* / 9:30* / 10:00 / 10:30 / 11:00 / 11:30 / 12:00 / 12:30 / 13:00 / 13:30 / 14:00 / 14:30 / 15:00 / 15:30 / 16:00||1,000 yen (adult)|
500 yen (child)
You should enter the area within an hour of the entrance time for Ghibli’s Grand Warehouse, and within 30 minutes of the entrance time for Hill of Youth and Satsuki and Mei’s house at Dondoko Forest.
Access: From Nagoya Station, take a subway Higashiyama Line to Fujigaoka Station, transfer to Linimo then get off at Ai-Chikyuhaku-Kinen-Koen Station
▶Book a travel package including tickets and hotel altogether!
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One more suggestion – contact your hotel concierge! They usually only charge 5-10% extra, which is still very cheap!
Hi, Thank you for your useful information. We added “hotel concierge” to the list!Thanks,
Hello from California, I wish to purchase 6 tickets for July 4, 5, 6 or 7, 2019. Can you help me?
Thank you for your comment.
They are already sold out. We are sorry we couldn’t help you.
[…] Here are instructions on how to navigate the LAWSON website and check availability. […]
Hi, When I purchased my ticket online I didn’t print the details on “mypage” now when I try to login. I forgot my password. Do you have any idea if I can reset the password or is it fine just to print the email and show it at the museum entrance? Thanks :)
You purchased at official online ticket store in English?
We are sorry but we have no idea.
Here is email address of customer center in Japanese. Though we don’t know they could reply inquiry in English, please try to send email.
Do you know by any chance if there is a contact number if we were to try call from overseas?
Did you figure out how to reset your password? I too have forgotten my password and I don’t see a way to reset it. Any luck with that email? Thanks
Unfortunately I am also in the same boat. I couldn’t find any options for “forgot password” to reset it. I had sent an inquiry directly to the email they provided during the confirmation: email@example.com. But still haven’t heard back from them either and its been two days. Any ideas?
I also couldn’t find how to reset password.
Now I send inquiry to firstname.lastname@example.org in Japanese. (Inquiry desk)
When I receive their reply, I post information here.
Please wait a while.
Thank you so much for the help Admin, but I managed to get a reply just then! For others that are still needing help, please email email@example.com, they take about 2 days or so to reply.
Hi, I was just coming to post that I too had success emailing Ghibli. I received a response with my password today, and it also took about two days. Cheers!
Thank you for Kuro-san and Becky-san!
Thay said please send email to below when you forget your password.
In desperate need to get 6 tickets for ghibli (3 adults and 3 children). If you have any available tickets for December 2016 (any date and time from 27-31) from auction. Pls let me know. Thank youuu!!!
Hi Wendy soeweno-san,
We are sorry but we couldn’t get tickets because Ghibli museum is closed after 27th Dec. 2016 to 2nd Jan. 2017.
Hello, thank you for your incredibly informative website!!! I would love to get 2x adult tickets for May 27th this year. I’m happy to buy through your website, too. But!! I can’t tell if Ghibli Museum is open on this date. The Ghibli website says two different things:
http://www.ghibli-museum.jp/en/007569.html – Says only closed May 15, 2017 through May 26, 2017
http://www.ghibli-museum.jp/en/ – Says Monday, May 9 through Friday, July 15, 2016.
Can you help me??
Thank you for visiting our web site.
The year is different.
-Says only closed May 15, “2017” through May 26, “2017”
–Says Monday, May 9 through Friday, July 15, “2016”.
So this year (2017), Ghibli museum will be closed from May 15th till May 26th.
I hope this answers your question.
Oh my gosh, I can’t believe I didn’t read the date properly! Thank you SO MUCH! This has made my day!!!!
We would like to buy 2 tickets for May 27th, any time, through you. We are from New Zealand. Is this okay? We could have tickets sent to Air BNB or a friend if we need to. Also, I see there are dates available for April but not for May… is this because May tickets are not for sale yet?
Now we changed stocks.
We could get tickets from 10th April but accept booking request from now.
As for delivery, if owner of airbnb allow to receive tickets, we could send airbnb house.
I have a big problem, and you are the only one on the website who seem to know something about it. I already bought my ghibli ticket and lost my 4 digit password, I’ ve read here on some answers that someone was able to get it back, so that’s why I’m writing here. I’ve written them many mail to the emails I found here and on the mail they first sent to confirm tickets, but I just get automatic reply and also very slowly. I’m leaving in few days and I’m afraid I won’t be able to enter if it goes on like this. Do you know if there’s a number I can call?
Thanks in advance,
We are sorry but they also don’t have phone number for Japanese.
Sometimes the mail go to junk mail box so we recommend please try sending email again with another email address.
>Please e-mail to the address below to ask about Museum Tickets.
We hope you enjoy Ghibli museum and Japan!
Hello! Not sure if this can be helped, but my family will be in Tokyo from 4/13-4/17 and on the Japanese page of the Lawson site, it is showing tickets available for the evening on 4/13 but showing sold out for the month of April on the English site. Is there any way around this?
I noticed you said you changed stocks, and this is extremely last minute. I’ve been trying to get a single ticket for either April 9th or April 10th. I honestly would pay whatever price to get a ticket at this point, if there’s any hope please let me know, I’ve exhausted most websites checklist trying already for the last three weeks.
Thanks for your comment.
It looks tickets for neighborhood are still available on 10th April.
We couldn’t find a neighborhood, but we have an idea.
-Search a room in Mitaka city, Musashino city, Koganei city, Nishi-tokyo city in airbnb
-Ask a host to get a tickets and be able to go with you
We hope you could get tickets.
Thank you a million times! I haven’t secured tickets yet, but I’ve officially been banned from sending airBNB messages for the time being. Now its just a matter of waiting until the 25+ people I sent messages to respond. Thank you for a shimmer of hope one week before I leave for Tokyo!
Alright, so with your blog post and your useful advice, I might have found someone through AirBNB who has the ability to get “neighborhood” tickets for me (only 10 days prior to intended visit date). Of course, I am going to also purchase additional tickets for that person to go with any guests as a thank you for helping me, which by the way, will still probably be less than what would be expected from some of the ‘late-ticket’ provider fees which at this point are all sold out.
With that being said, I have learned a lot about the process of getting Miyazaki tickets through this ordeal, especially the difficulty of getting these tickets unless being well prepared far in advance, which puts a lot of travelers at a disadvantage because honestly by the time I decided to book my trip about a month ago it was already too late. It seems that even residents in Tokyo have difficulty getting admission because I’ve heard that even locals request tickets on Tokyo’s most famous p2p mall.
There are a couple of questions I wanted to ask though:
1. What are some popular auction sites or ticket exchange sites where someone might find Ghibli Museum tickets for an inflated price?
2. The museum website states that the name must match on ticket, but primarily in reference to a tour guide. How strict is this enforcement? Can someone resell their ticket for people like me to buy or will I be turned away at the museum? Do they actually check every person’s ID with a name on the ticket?
3. You mentioned looking for neighborhood tickets in Mitaka, Musashino and Koganei. How is the neighborhood purchase verified for people living in those areas?
4. Are there ticket scalpers around the museum that will sell last-minute tickets outside or around the museum?
5. Are there any other resources available for people that are willing to put a little more money and effort into getting last minute tickets?
After reading through dozens of websites, I found this one most helpful and specific so I thought that your answers would add to the value of this blog article for future readers.
From last June, the name must match on ticket. Not all member but only leaders.
Many site stopped to trade Ghibli museum tickets.
2.Everybody show their ID. Basically if you get tickets from your friend, you need to hold him/her ID at entrance.
3.At the tickets shop, they need to show ID two verify for people living in those areas.
4.No, you couldn’t get tickets around museum.
5.We don’t know. Neighbourhood tickets is best way to get last minute tickets we think.
My friend got the tickets for me and wrote a letter of authorisation with a photo of his ID, will it be sufficient ?
Sorry we are not sure.
They officially say you need to bring ID.
hi, i also forgot my password, do you know if the mail firstname.lastname@example.org works on weekend?
hi, i need to purchase 2 tickets (adults) of ghibli museum at the last minute for May 27 or 28 this year (2017)!! i tried to buy them online, but it says “sold out”……. any advice would be appreciated! thank youuuuu
Normal tickets are already sold out and special tickets for neighbourhood (No.5) are also sold out for May 27th and 28th. (only 1 ticket left on 27th)
Last way is to find a person who have tickets and don’t decide member.
We are sorry but we couldn’t be of any help to you.
Hi, I am looking for any tickets for 7/30-8/2. I have tried multiple sources but everyone says it is sold out. I just wanted to try here as well.
Thank you for your inquiry.
Unfortunately all tickets(including special neighbor ticket) are sold out.
But we will try our best. We will text you directly.
If you have any question, please let us know.
Japan Wonder Travel staff
HI, I know this might be a bit last minute, but I am trying to get tickets to the Ghibli museum for any days between Aug 18-20 or Aug 28-31. Of course every website said is sold out. Just want to see if you can help. Thank you!
Hello, we are sorry but it’s already sold out.
They are still available on 30th Aug., please check it out.
hi, i read that ‘If you couldn’t get tickets at [1. Official online tickets store], don’t give up. The stocks is different between English official tickets store and Japanese one.’ above. How can I change it to the Japanese version?
Thank you for your comment.
Please click here but it’s in Japanese and sometimes they don’t accept credit card issued in abroad.
Hi I was wondering if it is possible to book 2 adult and 2 teenage tickets for the Ghibli Museum on either 14,15 or 16th September 2017 and if so what are the price of tickets
Please click here.
From 10th Oct. 10am JST, you and we can buy tickets and they are sold out soon.
If you need any help, please feel free to contact us via contact form.
Hai, i need ticket to ghibli museum for 3 person at 22 November 2017.
Is there any ticket at that day?
We are going to Tokyo between 2st April 2018 – 6th April 2018. We can go any of those days anytime of day. Is there anyway to get tickets now, I did not realise we would need to book in advance and it seems like everywhere is sold out. Is there anything you can do at all?
It seems Voyagin increased their price to 70USD… it’s very expensive.
Thank you for your information.
Actually it’s 8,500JPY not 6,500JPY. They changed price.
We revised the post.
It will be our 1st time to Japan, Tokyo and hope to visit Ghibli Museum, but I did not realise we would need to book in advance and it seems like everywhere is sold out. Is there anything you can do at all?
Looking at 26/10/18 or 27/10/18.
Hope you can assist on this matter
Hello, we are sorry but they are already sold out.
As for 25th Oct., this tour looks still available.
I would like to visit Ghibli Museum in November 17 or November 18. Could you please kindly help me to find a ticket?
We are sorry but the tickets are already sold out.
We checked the tickets for neighbourhood, they are already sold out.
There is no way to get tickets for 17th and 18th November.
Do you know if the tickets that go on sale through Lawson on the 10th of the previous month start at midnight Tokyo time or on the 10th day of the local timezone (for us in the United States) – or if there are any other timezone tips. Thanks for any insight! Great page.
Hello Abby P-san,
On 10th of the previous month start at 10am JST.
It’s on internet so it’s not local timezone but Japan Standard Time.
Be careful about that.
If you would like to get tickets for peak season, sometimes we need to access within 30 minutes.
Thanks for sharing your thoughts about travel tips. Regards
I was only able to get one place on the i-tike site, can you help me get one for my whole family? One adult, two over 13 and one over 10 years old.
It’s for the decembre 24. At 10 am or 12 am
Thank you for your reply. We could help you on our website. (https://japanwondertravel.com/products/get-ticket-of-ghibli-museum)
We send a message to your email about getting Ghibli museum tickets soon. Please check it.